In today’s interconnected world, the pulse of Toronto—a bustling hub of culture, business, and innovation—is powered not just by its people, but by the digital threads that connect them. Whether you’re streaming the latest blockbuster, attending a virtual meeting, or simply scrolling through your social feed, a robust and reliable internet connection is essential. But with a myriad of providers touting the best services in the city, how do you separate the signal from the noise? If you’ve found yourself pondering this very question, you’re in the right place. Dive into this comprehensive guide on the best internet providers in Toronto and discover not just who they are, but what sets them apart in this digital age.
Here are the 15 best internet providers in Toronto:
- Bell
- Rogers
- TekSavvy
- Start.ca
- Beanfield Metroconnect
- Virgin Mobile Home Internet
- Cogeco
- Primus
- Distributel
- VMedia
- Acanac
- CIK Telecom
- EBOX
- Fido Home Internet
- Xplornet
Bell
Bell is recognized as one of Canada’s largest telecommunications companies, boasting a long-standing reputation for its wide coverage and innovative technology. Bell’s Fiber Internet services are renowned for offering some of the fastest speeds available, ranging from basic plans of 50 Mbps to high-speed options of up to 1.5 Gbps. Besides internet, Bell offers a variety of services including Bell Fibe TV, mobile phone services, and home phone options. Bell frequently introduces promotions, especially for new customers. These can include discounted monthly rates, free modem rentals, or bundle offers when combined with TV or phone services. One of Bell’s unique offerings is its Fibe TV service, which seamlessly integrates with its internet service for a holistic entertainment experience. Bell’s Whole Home Wi-Fi ensures complete home coverage, reducing dead spots with its Wi-Fi pods.
Address: 444 Yonge St G6, Toronto, ON M5B 2H4, Canad
Contact: +1 416-595-9023
Rogers
Rogers is another giant in the Canadian telecommunications landscape, known for its robust infrastructure and expansive coverage. Rogers offers a range of packages with its Ignite Internet service, with speeds from 75 Mbps to a blistering 1 Gbps. Beyond internet, Rogers also provides cable TV, wireless mobile services, and home phone packages. Similar to other big players, Rogers entices new customers with promotional deals, such as reduced rates for the first few months or benefits for bundling services. Rogers is well-regarded for its Ignite TV bundle, offering voice-activated remote and seamless integration with popular streaming apps. With the Ignite Wi-Fi Hub app, users can have control over their home network, allowing for parental controls, device management, and more.
Address: 764 Yonge St, Toronto, ON M4Y 2B6, Canada
Contact: +1 647-347-5375
TekSavvy
TekSavvy has earned its reputation as a customer-focused provider, often praised for its transparent pricing and advocacy for consumer rights. Depending on the area, TekSavvy offers DSL and cable options with speeds ranging from 6 Mbps to 1 Gbps. While primarily known for its internet service, TekSavvy also offers TekTalk (VoIP) and TekSavvy TV in certain areas. TekSavvy’s appeal lies in its no-nonsense pricing without the usual introductory rates that spike after a few months. Still, they occasionally offer promotions or bundled deals. TekSavvy stands out for its commitment to consumer advocacy, frequently championing issues like net neutrality. Their focus on customer support is a hallmark, offering 24/7 assistance and a commitment to transparent communication, especially during service outages or disruptions.
Start.ca
Start.ca, founded in London, Ontario, has been in the industry since 1995. They have a solid reputation for their customer-centric approach and transparent billing practices. Start.ca provides a selection of DSL and cable plans with speeds ranging from 30 Mbps to 1 Gbps. Beyond internet, Start.ca offers digital home phone services and TV packages. Start.ca’s offerings often revolve around no-hidden-fee guarantees and promotional rates for new sign-ups. They have a strong emphasis on straightforward pricing without surprising rate increases. The company places a significant focus on exceptional customer service, often highlighting its friendly, local support team. Start.ca’s commitment to community initiatives stands out, as they’re actively involved in local events and sponsorships.
Beanfield Metroconnect
Beanfield stands out as a local Toronto-based independent provider that specializes in serving residential, commercial, and enterprise clients with fiber-only services. Being a fiber-optic provider, Beanfield offers incredibly fast and consistent speeds ranging from 250 Mbps to 1 Gbps. Apart from internet, Beanfield provides home phone services, television packages, and business-specific solutions.
Beanfield prides itself on transparent pricing without the need for promotional or introductory rates. Their 100% fiber-optic network infrastructure ensures unparalleled speed and reliability, especially valued by businesses with high data demands. Being a local provider, Beanfield has a deep commitment to the Toronto community, often participating in local events and sustainability initiatives.
Address: 905 King St W, Toronto, ON M6K 3G9, Canada
Contact: +1 416-532-1555
Virgin Mobile Home Internet
As a brand, Virgin is known worldwide. Their home internet service in Toronto is recognized for its simplicity and competitive pricing. Virgin Mobile Home Internet offers plans starting from 25 Mbps, with higher-tier packages reaching up to 100 Mbps. While their core focus is on mobile services, their home internet is an extension of their brand promise: simple, straightforward services without the fuss. Virgin Mobile often rolls out member benefits, providing discounts or special offers to those using their services. These can include deals on entertainment or other lifestyle perks. Virgin’s brand itself is a specialty, promising a hassle-free customer experience and a straightforward approach to services. Members of Virgin Mobile Home Internet gain access to unique “member benefits”, including deals on entertainment, dining, and more, making it not just an internet service but a lifestyle choice.
Address: 15 Asquith Ave Floor 6, Toronto, ON M5V 2T3, Canada
Contact: +1 416-607-8500
Cogeco
Cogeco is a well-known telecommunications company in Canada, particularly prominent in Ontario and Quebec. They are recognized for their comprehensive range of services and wide coverage. Cogeco offers a versatile range of internet packages with speeds starting from 15 Mbps and reaching up to 1 Gbps for more demanding users. Apart from internet, Cogeco provides digital cable TV and home phone services. Cogeco is known to have bundle offers, where customers can save by combining internet, TV, and phone services. They also periodically run promotions for new sign-ups or for specific packages. Their TV service is robust, offering a plethora of channels, including exclusive ones, and features like 4K PVR. Cogeco’s EPICO service provides a combination of Internet and TV, offering a harmonized entertainment experience through an integrated platform.
Primus
Primus, a subsidiary of Fusion Connect, has made a name for itself in the Canadian telecommunications landscape, particularly for its business solutions. Their residential internet offerings range from basic DSL connections with speeds of 7 Mbps to faster cable options reaching 120 Mbps. Beyond internet, Primus provides home phone services, with VoIP being a significant offering, and business-centric solutions like hosted phone systems. Primus often has promotional rates for their services, especially when bundling multiple offerings together. Their specialization leans more towards business services, particularly with hosted VoIP solutions and unified communications. Their emphasis on reliable business solutions, especially in the VoIP segment, sets them apart, providing businesses with tools they need to operate efficiently.
Address: 220 Simcoe St. Toronto, ON M5T 1T4. Downtown Core. Directions
Contact: (416) 351-1040.
Distributel
Distributel, established in 1988, is one of Canada’s pioneer independent internet service providers. They’ve built a reputation for offering competitive pricing without compromising on quality. Distributel offers both DSL and cable internet services, with speeds starting at 6 Mbps and going up to 1 Gbps depending on the area and package. Distributel also provides home phone services and digital TV packages. The company is known for transparent, competitive pricing, and while they don’t often rely on flashy promotions, they occasionally offer discounts or bundled deals. Distributel’s longevity in the market has allowed them to refine their offerings, resulting in a balance of quality service and reasonable pricing. A standout feature is their commitment to customer satisfaction, offering a 30-day money-back guarantee on their services, which underscores their confidence in what they provide.
Address: 730 Yonge Street. Toronto, ON M4Y 2B7. Yorkville, Downtown Core. Directions
Contact: (416) 924-9511.
VMedia
VMedia is a relatively newer player in the Canadian telecom industry but has quickly gained a reputation for affordable, flexible service bundles. VMedia offers DSL and cable internet services, with speeds ranging from 15 Mbps for basic plans to 1 Gbps for the higher-tier ones. Beyond just internet, VMedia is also known for its IPTV service, providing live TV streaming without the need for a traditional cable connection. VMedia often has promotions for new customers, including reduced rates for the first few months or discounts on bundled services. VMedia’s unique selling point is its VCloud TV, allowing users to access content from the past week without the need for recording. Their VBox is a single device that merges both internet and TV capabilities, eliminating the need for multiple devices and streamlining the user experience.
Contact: +1 855-333-8269
Acanac
Acanac is known for its commitment to affordability without compromising on service quality. Acanac offers both DSL and cable internet options, with speeds starting from 15 Mbps and extending up to 120 Mbps. They also provide digital home phone services. Acanac often has introductory offers for new subscribers, and they emphasize a no-contract approach, giving customers flexibility. Their no-contract, straightforward approach sets them apart in a market where many providers lock customers into long-term commitments. Acanac’s commitment to maintaining 24/7 customer service ensures that help is always available, regardless of the time or day.
Address: 1346 Bloor Street. Toronto, ON M6H 1P2. Wallace Emerson. Directions
Contact: (866) 281-3538.
CIK Telecom
Founded in 2003, CIK Telecom is recognized for providing telecom services to diverse ethnic communities in Canada, offering support in multiple languages. They provide a variety of FTTN, cable, and DSL plans with speeds ranging from 15 Mbps to 1 Gbps. Beyond internet, CIK offers home phone and IPTV services. CIK Telecom regularly provides bundled deals, especially when customers combine internet, TV, and phone services. Their IPTV service is comprehensive, with a focus on providing channels catering to diverse ethnic communities in Canada. CIK Telecom stands out with its multi-language customer support, catering to a broad range of customers and ensuring that language isn’t a barrier to quality service.
Address: Unit 155 – 3255 Hwy 7, First Markham Place Mall, Hwy 7, Markham, ON L3R 3P3, Canada
Contact: +1 416-874-8089
EBOX
EBOX is a Canadian ISP that has earned its reputation by offering competitive pricing combined with reliable service. EBOX provides a selection of cable and DSL internet plans, ranging from speeds of 10 Mbps up to 1 Gbps, depending on the region and the specific package. EBOX also offers VoIP telephony services as an alternative to traditional landlines. They often run promotional rates for new customers and occasional discounts on bundling services. EBOX stands out with its transparent pricing, with no hidden fees or long-term commitment requirements. Their strong focus on customer support ensures that subscribers receive prompt assistance, leading to a satisfactory user experience.
Address: 439 University Ave 5th Floor, Toronto, ON M5G 1Y8, Canada
Contact: +1 844-323-3269
Fido Home Internet
Fido, initially known for its mobile services, ventured into home internet, quickly becoming a popular choice due to its straightforward offers and reliable service. Fido Home Internet provides cable internet with speeds from 75 Mbps up to 150 Mbps. As mentioned, Fido is primarily a mobile service provider and offers a range of mobile plans. Existing Fido mobile customers often get discounts on their home internet service. Fido is recognized for its uncomplicated, no-surprises billing and commitment to customer service. Their 5-hour battery backup in their modems ensures you remain connected even during power outages, a valuable feature for uninterrupted connectivity.
Address: 444 Yonge St Unit M7, Toronto, ON M5B 2H4, Canada
Contact: +1 416-599-8850
Xplornet
Xplornet is distinct for its dedication to providing rural areas in Canada with reliable internet services. Depending on the location and type of connection (satellite or fixed wireless), speeds can range from 10 Mbps to 50 Mbps. Xplornet also offers digital phone services. They often have promotions for new sign-ups, including discounted rates for initial months. Their primary specialty is in connecting rural and remote areas of Canada, ensuring that these regions aren’t left behind in the digital age. Xplornet’s satellite internet service ensures that even the most remote locations can have access to the digital world, making them a lifeline for many rural communities. For those working remotely, after securing fast internet, explore the top coworking spaces in Toronto for a productive and collaborative environment.
Address: 625 Cochrane Dr #1000, Markham, ON L3R 9R9, Canada
Contact: +1 866-841-6001
Current Promotions and Deals
Navigating the bustling world of internet service promotions can be a game-changer when it comes to saving money and getting extra perks. Let’s explore the special offers available from top providers and share some insider tips to secure the best deals.
Special Offers from Providers:
- Bell: Historically, Bell often introduces limited-time offers, especially for new subscribers. This might include discounted monthly rates for the initial period or free modem rentals.
- Rogers: New customers can typically find deals such as reduced pricing for the first six months or bonuses when bundling with other Rogers services like TV or mobile.
- TekSavvy: While TekSavvy prides itself on already competitive pricing, look out for occasional promotions, especially on higher-speed plans or when committing to a longer-term contract.
- EBOX, Fido, and Xplornet: These providers too occasionally roll out promotions, ranging from discounted installation fees to reduced monthly rates for a promotional period.
Tips for Securing the Best Deals:
- Always review your plan annually. With the ever-evolving tech landscape, new promotions or more suitable plans may emerge.
- Don’t hesitate to negotiate with your provider, especially when your contract is up for renewal. Mention offers from competitors; sometimes, this can lead to your current provider matching the deal.
- Many providers give discounts when you bundle internet with other services like TV or home phone.
- Some providers offer referral bonuses. If you’re happy with your service, referring a friend could result in credit to your account.
- Follow providers on social media or sign up for their newsletters. This ensures you’re one of the first to know about flash sales or limited-time promotions.
Remember, while promotions and discounts are enticing, it’s essential to consider the long-term viability of the plan and whether it fits your needs beyond the promotional period.
Installation and Setup
Bringing a new internet connection to life at your residence or business can be a thrilling experience, opening doors to vast digital realms. However, this process can occasionally come with its set of challenges. Here’s what you should know about the installation and setup process:
What to Expect When Setting Up a New Connection:
- Site Visit: Typically, after signing up, the provider will schedule a visit by a technician, especially if it’s a first-time setup or a change in the type of connection (e.g., DSL to Fiber).
- Equipment Setup: Depending on the provider and your chosen package, you may receive a modem, router, or a combined device. The technician will usually set up and test this equipment during the visit. After choosing the fastest internet provider, check out the top electronics stores in Toronto to upgrade your devices for the best online experience.
- Wiring: For apartments and homes without prior installations or older infrastructures, additional wiring might be required.
Associated Fees or Potential Hiccups:
- Installation Fees: Most providers charge an installation fee, though promotional offers can sometimes waive this. It’s advisable to confirm this fee in advance.
- Equipment Rental or Purchase: You might have the option to rent or buy the modem/router. While buying can be cost-effective in the long run, renting gives you the advantage of hassle-free replacements or upgrades.
- Unexpected Delays: Especially in older buildings or rural areas, unexpected issues like outdated infrastructure or lack of nearby connection points can lead to delays.
Average Time Frame from Signing Up to Getting Connected:
- Generally, after finalizing your package and signing up, the time frame to get your internet up and running can range from a few days to a couple of weeks, depending on the provider’s availability and any unforeseen complications.
- Keep in mind that peak times, such as back-to-school seasons or promotional periods, might result in a higher volume of installations, potentially extending wait times.
- In conclusion, while the excitement of getting a new internet connection can be palpable, it’s crucial to be well-informed and prepared for the installation process. This ensures a smooth transition into your digital journey and can save time, money, and potential frustrations.
Tips for Switching Providers
The decision to switch internet providers is often driven by the pursuit of better services, faster speeds, or more competitive pricing. However, making the switch should be approached with care to ensure a seamless transition. Let’s delve into the essential considerations and steps to take when contemplating such a move:
Steps to Take if You’re Considering a Switch:
- Before committing to a new provider, research various options available in your area. Compare speeds, prices, and customer reviews to make an informed choice.
- Before making any moves, thoroughly review the terms of your existing contract. This will give you clarity on when you can switch without penalties.
- Sometimes, expressing your intent to switch can lead to your current provider offering better deals or addressing any issues you might have.
Potential Fees or Contract Implications:
- If you’re on a contract and decide to switch before it expires, you may be subjected to an early termination fee. Always check the fine print.
- If you have rented equipment from your old provider, remember to return it in a timely manner to avoid additional charges.
- Your new provider might charge you for the installation, though some promotions could waive these fees.
Ensuring a Smooth Transition Without Internet Downtime:
- To avoid internet downtime, consider having a brief period where both your old and new services are active. This ensures you remain connected as you transition.
- Coordinate the termination date with your current provider closely with the installation date of the new provider.
- As a precaution, having a temporary mobile hotspot or ensuring access to public Wi-Fi can be a lifesaver, just in case there are unforeseen delays.
Key Takeaways
- Toronto boasts a plethora of reputable internet providers, including Bell, Rogers, TekSavvy, Start.ca, Beanfield Metroconnect, and more, each with its unique offerings and specialties.
- Many providers frequently offer promotions, such as signup bonuses, limited-time discounts, and bundle deals. It’s worthwhile to stay updated on these to snag the best deals.
- Setting up a new internet connection involves a technician’s visit, equipment setup, and potentially additional wiring. While there are often associated fees, promotional offers can sometimes offset these.
- If considering a switch, it’s essential to compare options, understand current contract terms, and communicate with your current provider. Overlapping services can ensure a smooth transition without downtime.
- By communicating needs and being informed, customers can often negotiate better rates, especially when they’re aware of promotions or are considering switching providers.
- Always be vigilant about the fine print in your contract. This includes understanding early termination fees, equipment rental terms, and any other associated charges or conditions.
- Whether you’re setting up a new connection, switching providers, or seeking the best deals, being prepared and staying informed ensures you get the best internet experience in Toronto.
FAQs
- Are there any current promotions or deals I should be aware of?
Yes, providers often offer promotions like signup bonuses, limited-time discounts, and bundle deals. It’s best to check with each provider directly.
- What’s involved in the installation and setup process?
This typically involves a technician’s visit, equipment setup, and sometimes additional wiring.
- Are there fees for terminating a contract early?
Yes, many providers have early termination fees. Always review your contract’s terms.
- How long does it usually take to get a new internet connection?
It can range from a few days to a couple of weeks, depending on the provider and any unforeseen complications.
- Do I have to buy the equipment or can I rent it?
Most providers offer both options – buying outright or renting. Each has its pros and cons.
- Is there a risk of downtime when switching providers?
If not planned properly, yes. But overlapping services can help avoid any internet downtime.
- What are the benefits of bundle deals?
Bundle deals often combine services like internet, TV, and phone at discounted rates, providing savings.
- Are there any local providers exclusive to Toronto?
Yes, providers like Beanfield Metroconnect primarily serve the Toronto area.
- Do promotions apply when switching providers or just for new customers?
While many promotions target new customers, some deals are available for those switching providers.
- Can I change my plan mid-contract without fees?
It depends on the provider. Some may allow plan changes, while others may charge fees.