When it comes to transforming your house into a home, The Brick in Scarborough stands out as a premier destination for all things furniture, appliances, mattresses, and electronics. Conveniently located in the heart of Scarborough, this store combines unbeatable value with a vast selection of high-quality products to suit every style and budget. Whether you’re looking for the latest interior design trends or durable everyday essentials, The Brick offers it all under one roof. With expert staff ready to help and short delivery wait times, this location is designed to make your shopping experience seamless and enjoyable. Celebrating over 50 years as Canada’s trusted retailer, The Brick’s commitment to “Saving You More” shines through not just in its products but also in its dedication to community and innovation. Dive into this guide to uncover everything that makes The Brick in Scarborough an essential stop for your next home upgrade!
History of The Brick
The Brick began its journey in 1971, opening its first store in downtown Edmonton, Alberta. What started as a single furniture retailer quickly grew into a household name across Canada, thanks to its commitment to quality products and excellent customer service.
Over the years, The Brick expanded its footprint to include more than 210 locations nationwide, serving Canadians from coast to coast. This growth has been accompanied by several significant milestones, including its 50th anniversary celebration in 2021, a testament to its resilience and continued success in the retail industry.
The Brick has also embraced innovation, launching an e-commerce platform and forging drop-shipping partnerships to provide customers with even greater convenience and access to a wide range of products. Additionally, its franchise network continues to grow, offering opportunities in rural and urban markets.
This history underscores The Brick’s dedication to meeting the needs of Canadian families while staying at the forefront of the retail sector.
What The Brick in Scarborough Offers
The Brick in Scarborough provides a comprehensive range of products designed to meet diverse home furnishing and lifestyle needs. Shoppers can explore the following categories:
- Furniture: A wide selection of living room, bedroom, and dining room furniture to suit any space and style. From contemporary designs to classic essentials, the options are designed to fit various preferences.
- Mattresses: An extensive collection of top-brand mattresses to ensure a restful night’s sleep, with options for all budgets and comfort levels.
- Appliances: High-quality kitchen and home appliances, including refrigerators, ovens, washers, and dryers from trusted brands.
- Electronics: A curated selection of the latest home entertainment systems and gadgets.
Exclusive brands like Cindy Crawford Home, Kort & Co., and Scott Living enhance the shopping experience with unique and premium options. The showroom also features studio-sized furniture and pieces inspired by the latest interior design trends, perfect for urban living or smaller spaces.
The Brick in Scarborough is known for its thoughtfully arranged displays, helping customers visualize how items will look in their own homes. This hands-on shopping experience ensures that every visitor finds the right fit for their home while enjoying excellent customer service.
Commercial Division: Midnorthern Appliance
Midnorthern Appliance, a key banner under The Brick Commercial Division, being a top appliance store in Scarborough, specializes in providing premium appliance solutions tailored for builders, developers, designers, and property managers across Canada. This division ensures seamless service for residential and commercial projects, catering to both multi-unit and single-family construction.
Midnorthern Appliance offers a wide range of appliance brands, including trusted names like Samsung, Bosch, Miele, and Subzero, ensuring quality and variety for every project. With next-day delivery services in most markets, they prioritize efficiency and reliability, meeting the fast-paced demands of the construction and property management industries.
Partnerships with leading organizations such as the Ontario Home Builders’ Association (OHBA) and Landlord BC reflect Midnorthern Appliance’s commitment to building strong relationships across Canada. These collaborations, along with decades of expertise, make Midnorthern Appliance a trusted partner in providing high-quality appliances and exceptional service nationwide.
Unique Selling Points
The Brick in Scarborough sets itself apart with features designed to enhance the shopping experience and deliver exceptional value to customers:
- Short Delivery Wait Times: Unlike many competitors, The Brick offers quicker delivery options, ensuring that customers receive their purchases promptly.
- Friendly and Knowledgeable Staff: The sales team at The Brick in Scarborough is known for its expertise in home furnishings and appliances, providing personalized recommendations and assistance tailored to each shopper’s needs.
- Special Promotions and Financing Options: Customers can take advantage of frequent promotions and 0% interest financing, making it easier to afford quality furniture, mattresses, and appliances.
- Clearance Appliance Deals: Budget-conscious shoppers can find incredible savings on new-in-box, floor models, and scratched/dented items, without compromising on quality.
- Partnership with Flexiti: Through Flexiti’s financing solutions, The Brick offers flexible payment plans with benefits such as non-retroactive interest and a quick, digital application process.
These unique features reflect The Brick in Scarborough’s commitment to delivering value, convenience, and exceptional customer service.
Brands and Merchandising
The Brick in Scarborough offers an impressive lineup of top brands, ensuring customers access to the highest quality products. Popular names include Samsung, Bosch, Miele, Wolf, Subzero, and many others, catering to a variety of needs in furniture, appliances, mattresses, and electronics.
In addition to well-known brands, The Brick takes pride in its exclusive product lines, such as Cindy Crawford Home, Kort & Co., and Scott Living. These unique collections combine style and functionality, providing options not available anywhere else.
To enhance the shopping experience, The Brick employs strategic merchandising techniques, such as custom-designed showrooms with organized floor plans. These layouts are created to maximize ease of navigation and help customers visualize how products fit into their own homes. Specialty signage and display standards further ensure that shoppers enjoy a cohesive and seamless browsing experience.
Charitable Contributions
The Brick is deeply committed to supporting children’s healthcare across Canada through its partnership with the Children’s Miracle Network (CMN), which began in 2014. Over the years, The Brick has implemented impactful fundraising initiatives, including Care to Share Day, Charity Day, Brickley Bear sales, and the annual Charity Golf Tournament.
These efforts have helped The Brick raise over $17 million to date, directly benefiting 13 children’s hospitals across Canada. All funds raised are allocated to local children’s hospitals, ensuring that the donations have a meaningful impact on communities by funding critical treatments, purchasing medical equipment, and supporting cutting-edge research.
The Brick’s charitable activities go beyond fundraising—they foster community engagement by involving employees, customers, and local businesses in these initiatives. From providing family-friendly recovery spaces to supporting innovative healthcare solutions, The Brick’s charitable efforts highlight its dedication to making a difference in the lives of children and their families nationwide.
Franchise Opportunities
The Brick launched its franchise program in 1999, opening its first franchise location in Hinton, Alberta. Since then, the network has expanded to over 67 locations, providing opportunities in rural and urban markets across Canada. This growth highlights The Brick’s dedication to making its trusted brand accessible nationwide.
Franchisees with The Brick benefit from a robust support system designed to ensure success. Key advantages include:
- Industry-Leading Pricing: The Brick’s strong purchasing power results in competitive pricing and healthy sales margins, enabling franchisees to remain profitable.
- Advertising and E-Commerce Support: High-impact advertising campaigns and a well-established e-commerce platform amplify brand reach and drive customer engagement.
- Comprehensive Training Programs: Franchisees and their teams have access to Brick University, a training platform offering courses, playbooks, and resources to develop essential operational and sales skills.
Franchising with The Brick offers entrepreneurs the chance to leverage a trusted name while gaining access to extensive resources, making it an excellent opportunity for business growth.
E-commerce and Technology
The Brick in Scarborough embraces modern technology to enhance both online and in-store shopping experiences, ensuring convenience and efficiency for customers.
Interactive Website Features
The Brick’s comprehensive online store provides access to an extensive catalog of furniture, mattresses, appliances, and electronics. Additionally, through innovative drop-ship partnerships, customers can shop even more products that are shipped directly from suppliers, expanding the range of available items.
Technological Advancements In-Store
The Brick integrates the latest tools into its operations, including:
- iPads for point-of-sale transactions, allowing sales associates to assist customers more effectively.
- Digital signage and up-to-date price tags for accurate product information and promotions.
- An LTE backup system, ensuring uninterrupted service even during network outages.
Centralized Service and Network Integration
The Brick uses a fully centralized service and network system to streamline operations across all locations. This integration ensures consistent pricing, inventory management, and customer service, making the shopping experience smooth and reliable.
With these e-commerce and technological advancements, The Brick in Scarborough offers a modern, customer-centric approach to shopping, combining convenience with cutting-edge solutions.
Policies and Customer Support
The Brick in Scarborough is committed to providing clear and customer-focused policies to ensure a seamless shopping experience. Below are the key highlights:
Delivery Policies
Delivery Checklist and Customer Responsibilities: Customers must ensure that delivery pathways are clear of obstructions, floors are protected, and all doors or railings that may hinder delivery are removed beforehand. Appliances requiring water line disconnection should be unhooked unless a disconnect service was prearranged.
What the Delivery Team Handles: The delivery team will bring unboxed merchandise into the home, install handles, set products in place, and remove packaging. Any damages or deficiencies must be noted on the driver’s proof of delivery form during the delivery and reported to customer service within 72 hours.
Return, Cancellation, and Refund Policies
- Products in their original sealed packaging can be returned for a refund or reselection credit within seven days of delivery or pickup (excluding “As-Is” products, special orders, and sleep accessories).
- Orders can be canceled before delivery, although deposits for special orders are non-refundable.
- Damaged or defective products must be reported within 48 hours for replacement with identical items.
Customer Service Goals: The Brick aims for 100% customer satisfaction, addressing any concerns through dedicated support channels, including phone and email. Their team ensures quick and effective resolution of issues, emphasizing clear communication and prompt action.
Privacy Policies and Terms of Use: The Brick is committed to protecting customer privacy and handles personal data in accordance with its detailed privacy policy. Online shoppers must agree to the terms of use, which outline responsibilities, policies on information accuracy, and the secure handling of transactions.
These comprehensive policies reflect The Brick in Scarborough’s focus on delivering exceptional customer service and building trust with every interaction.
Customer Experience
At The Brick in Scarborough, customer satisfaction is a top priority. The appliance store in Scarborough is designed to provide a seamless and enjoyable shopping experience while helping customers create their dream homes.
The Brick’s knowledgeable and approachable associates are always ready to assist customers. Their expertise spans a wide range of products, from furniture and mattresses to appliances and electronics, ensuring that shoppers find the best solutions for their needs.
The Brick in Scarborough features a well-organized store layout, making it easy for customers to browse through product categories. Carefully planned displays showcase how furniture and décor can transform a space, providing inspiration for any home design project.
The Brick is dedicated to helping customers turn their house into a home. Beyond simply selling products, the store focuses on offering thoughtful recommendations and curated selections tailored to individual lifestyles and preferences.
This commitment to excellent service, thoughtful design, and a customer-first approach makes shopping at The Brick in Scarborough an engaging and satisfying experience.
Location and Contact Information
The Brick in Scarborough is conveniently located at 19 William Kitchen Road, Scarborough, ON, M1P 5B7, making it easily accessible for local shoppers. For any inquiries or assistance, customers can contact the store directly at 416-751-3383 or via email at [email protected]. Visit the website for more information.
The store operates during the following hours:
- Monday to Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 7:00 PM
- Sunday: 11:00 AM – 6:00 PM
Socials
Whether you’re browsing their extensive selection of furniture, mattresses, appliances, or electronics, The Brick in Scarborough ensures a welcoming and efficient shopping experience. Visit today to explore their showroom and take advantage of the latest deals!
FAQs
- Does The Brick in Scarborough offer financing options?
Yes, flexible payment plans are available through Flexiti, including 0% interest financing. - What products can I buy at The Brick in Scarborough?
Furniture, mattresses, appliances, and electronics are available, including exclusive brands like Cindy Crawford Home and Scott Living. - Does The Brick in Scarborough have clearance deals?
Yes, they offer discounts on clearance items, including new-in-box, floor models, and slightly damaged products. - What is the delivery process at The Brick in Scarborough?
The team delivers, sets up, and removes packaging. Customers must clear pathways and prepare spaces before delivery. - What is the return policy for The Brick in Scarborough?
Returns are accepted within seven days for unopened items, excluding “As-Is” products and special orders. - Does The Brick in Scarborough support community initiatives?
Yes, they partner with Children’s Miracle Network and have raised over $17 million for children’s hospitals since 2014. - Can I track my order from The Brick in Scarborough?
Yes, delivery updates are available through their system for real-time tracking. - Does The Brick in Scarborough have special promotions?
Yes, regular promotions and financing options are offered to ensure great value for customers.